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Learn what they didn’t teach you in medical school or residency - the business side of healthcare. In this podcast, we will discuss what I and others had known before we went into practice. We will cover leadership, team building, financial intelligence, financial reporting, process improvement, patient satisfaction, efficiency, and negotiations. These are just a few of the critical areas in which, if you’re like me, you need help. Join us to learn how you can design the practice you desire.
Episodes
Monday Oct 04, 2021
Ep 51 - Pick the Right Goals So You Can Succeed
Monday Oct 04, 2021
Monday Oct 04, 2021
In this episode we will discuss how you can pick the goals that will lead to your success.
Monday Jun 14, 2021
Ep 36 - Questions to Ask as You Improve Any Process
Monday Jun 14, 2021
Monday Jun 14, 2021
Before you try to improve any process in your practice, start by asking these seven questions to ensure you'll succeed.
Monday May 24, 2021
Ep 33 - The Effects Your Bottlenecks Have on Your Patients
Monday May 24, 2021
Monday May 24, 2021
In this episode, we discuss how waiting for you impacts your patient's perception of the quality of care you deliver. We also talk about a few things you can do to positively change their perception of the time they spent waiting for you.
Monday Apr 26, 2021
Ep 29 - Make It Easy for Your Patients
Monday Apr 26, 2021
Monday Apr 26, 2021
Patients may like or even love you, but that won't guarantee they will stay with you. In this episode, we discuss what you can do to make it easy for your patients.
Monday Apr 12, 2021
Ep 27 - Four Fundamental Components of a Quality Service
Monday Apr 12, 2021
Monday Apr 12, 2021
Quality service has four fundamental components. We will examine what those four pieces are in this episode.
Monday Mar 01, 2021
Ep 21 - Improve Patient Satisfaction with Employee Satifaction
Monday Mar 01, 2021
Monday Mar 01, 2021
In this episode, we will examine how employee satisfaction impacts patient satisfaction.
Monday Feb 22, 2021
Ep 20 - The Performance Element of Exemplary Patient Care
Monday Feb 22, 2021
Monday Feb 22, 2021
In this episode, we will discuss some the performance aspect of exemplary patient care.
Tuesday Jan 12, 2021
Ep 14 - Effective Change Management
Tuesday Jan 12, 2021
Tuesday Jan 12, 2021
In this episode, we will discuss six things you can do to make your change implementation more effective.
Monday Nov 02, 2020
Ep 4 - Plan the Love
Monday Nov 02, 2020
Monday Nov 02, 2020
Patient satisfaction doesn't just happen. You must design and plan your office systems to achieve high patient satisfaction outcomes.